134 Privacy Policy — Protection of Malaysian User Data

Updated: January 2026

1. Information We Collect

134 collects and processes several types of information to keep the platform running smoothly and deliver a premium experience to our users:

  • Account Information: Full name, date of birth, phone number, email address, and any other details provided during registration.
  • Device & Browser Information: Technical data such as device type, IP address, browser type, and app usage metadata.
  • Payment Information: Transaction records in MYR via supported payment methods such as DuitNow and Boost.
  • Cookies & Tracking: Temporary and persistent storage data that helps personalise the user experience, streamline logins, and save accessibility preferences.
  • Usage Data: Records of betting activity, logins, and in-platform interactions for analytics and security purposes.

2. How We Use Your Information

The information we collect is used for several key purposes, including:

  • Processing registrations, identity verification, and account management.
  • Processing financial transactions securely and efficiently.
  • Enhancing the user experience through personalisation and technical support.
  • Assisting in fraud prevention, anti-money laundering efforts, and maintaining platform security.
  • Complying with applicable legal and regulatory requirements.

134 will not sell user information to third parties for marketing purposes.

3. Cookies & Tracking

Cookies are used on the 134 platform to store essential information such as login status, language preferences, and security verification. They help ensure a smooth user experience each time you browse our site.

We also use tracking technologies for analytics purposes to help us understand usage patterns and improve our services. Users can manage their cookie preferences through their browser settings.

4. Data Storage & Security

134 employs the latest security standards, including SSL encryption, to protect users' personal information and financial transactions from unauthorised access.

Personal data is retained for as long as necessary to fulfil the purpose for which it was collected and in accordance with applicable laws in Malaysia.

We enforce strict technical protocols and controls to prevent loss, misuse, or unauthorised disclosure of user data.

5. Sharing Information with Third Parties

134 only shares personal information with trusted third parties where necessary for service operations, such as payment providers, risk management, and regulatory compliance.

These third parties are bound by strict confidentiality agreements and are not permitted to use the information for any purpose other than what is intended.

We will not sell or trade your personal information to third parties for marketing purposes without your consent.

6. User Rights

You have the right to access, correct, or delete your personal information held by 134. Requests can be submitted through our customer support channels.

In certain circumstances, we may require identity verification before processing any request to ensure account security and prevent misuse.

You can also manage your cookie preferences through your browser and choose to accept or withdraw consent for specific purposes.

7. Changes to the Privacy Policy

134 reserves the right to update this Privacy Policy from time to time in response to changes in technology and applicable laws. Any updates will be announced on this page with a clear revision date.

Continued use of the platform following any announced changes constitutes your acceptance of the updated terms.

Need Help with Your Privacy?

Please contact 134 customer support or visit the FAQ for more information.

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